GAMEPRO LIVE
Frequently Asked Questions
Quick answers to the most common questions about GamePro Live.
Getting Started
What is GamePro Live?
GamePro Live is a platform that connects sports leagues, tournaments, schools, gyms, and camps with certified local officials / referees. League Members post games, and Officials / Referees pick up assignments that match their sport, location, and schedule.
Who can use GamePro Live?
Anyone organizing sports games can sign up as a League Member. Anyone qualified to officiate games can sign up as an Official / Referee. Platform administrators manage verification, payments, and support.
Is GamePro Live free to use?
Yes — creating an account, browsing available gigs, and applying to assignments is free. League Members pay a platform fee only when posting games. Officials / Referees keep the rate they earn per game.
For Leagues
How do I post a game?
After signing up as a League Member, go to the "Post a Game" section, fill in the game details (sport, level, date/time, location, rate), and publish. Once your game is live, verified officials / referees can apply.
How are officials / referees assigned?
You can review applicants, view their profiles and ratings, and confirm the officials / referees you want. GamePro Live also supports automatic fill when the required number of officials accept a game or series.
What happens if a game is cancelled?
You can cancel a game from your Games dashboard. The platform automatically notifies all confirmed officials / referees and cancels their assignments so no one is left guessing.
How do payments work?
League Members pay a platform fee at posting. Officials / Referees are paid out after the game is completed and confirmed. Payouts can be processed through Stripe Connect or manual e-transfer, depending on your region and setup.
For Officials / Referees
How do I find games to work?
Sign up as an Official / Referee, complete your profile, set your sports and availability, then browse "Available Gigs." You can filter by location, sport, level, and rate.
What does Verified mean?
A Verified badge means the official / referee has completed ID verification and any required certification checks. Leagues often prefer Verified officials for competitive games.
Can I accept multiple games at once?
Yes. Series postings let you accept all games in a series or a minimum number, depending on the league's requirements.
How do ratings work?
After a game, leagues can rate officials / referees on Game Control, Rule Knowledge, Communication, and Professionalism. Your average rating is shown on your profile and helps you get hired again.
Pro Features
What do I get with Pro?
Pro unlocks priority gig alerts, advanced filters, verified badges, performance insights, and enhanced profile visibility. Leagues also get premium posting tools and analytics.
How much does Pro cost?
Pro is billed monthly. Pricing is shown in your account when you choose to upgrade. There is no trial — billing starts from day one and continues until you cancel.
What happens if I cancel Pro?
You keep Pro access until the end of your current paid period. After that, your account returns to the free plan features.
Account & Support
How do I reset my password?
Use the "Forgot password?" link on the login page. We'll send a secure reset link to your email.
How do I update my profile?
Sign in and go to Settings or Profile. You can update your contact info, sports, certifications, availability, and payout details.
How do I contact GamePro Live support?
Use the Contact page to send us a message, or email gameproliveinfo@gmail.com directly. We're here to help with account issues, billing questions, and platform feedback.
Didn't find what you were looking for? Contact us and we'll be happy to help.